The Top 10 Benefits Of Microsoft Lync For Business

Microsoft Lync is an enterprise-ready unified communications platform. Part of Microsoft Office 365, it is an easy-to-use cloud-based platform for online meetings, video conferencing, instant messaging and presentation sharing. The platform integrates with Exchange email and Microsoft Office applications seamlessly, but this isn’t the only benefit of Lync.

Stay connected

Microsoft Lync is cohesive over all devices, allowing users to switch from PC to phone easily which also allows freedom in terms of breaking free of the usual 9 to 5 office structure. Status indicators show whether someone is available, busy, or offline, so users can contact them in the most appropriate way at the right time.

Simple and cost effective

Lync requires very little training and is extremely easy to operate due to a simple user interface. Companies can benefit from reduced IT complexity and cost because the software is a shared infrastructure and a single data store.

Furthermore, Lync cuts out the need for different solutions from external providers as everything is available in one place. This, also teamed with the fact that Lync requires little IT maintenance, can drastically reduce IT costs for companies.

Customer care

Microsoft Lync has a quick response time and a variety of ways for users to communicate with customer care executives. Gone are the days of waiting on hold for hours to providers which increases productivity in the work place.

Mobile App

Windows phone, iOS and Android users can use the Lync Mobile app when out and about, making communication continuous and available virtually anywhere. The Lync Mobile app inevitably doesn’t have the full functionality of the client software, but users can instant message, call, or join a Lync Meeting.

Web App

A real plus point of Lync is the ability access the full functionality of the software via a web app. So, if away from the office and the actual client software, users can access a Lync meeting from Windows or MAC OS X using a web browser and still be able to use instant messaging, desktop sharing, VoIP and HD video streaming.

HD video conferencing

For those using the HD video conferencing tool can benefit from a sharp and clear display due to the support of 1090p HD resolution. Lynch harnesses the standard video codecs so that there is continuity and compatibility across a broad range of platforms and devices which provides great flexibility in terms of how video is delivered and virtually no limitations on who can access it.

Strengthens privacy

All communication and documents are sent through the Microsoft Lync Server and, therefore, all parties using Lync benefit from a higher degree of security as they are essentially contained within a technological fortress. Handily, users can communication to other instant messaging networks without having to install its specific software.

Improved account management

Most offices are full to the brim with different technologies and software for management tasks. Lync is different as it is an all-encompassing tool for contacts and project details; resulting in improved enterprise management and productivity.

Staff members can use Lync tools in a multitude of ways, from delegation to referencing, which gives account managers the facility to monitor the documents of each team member be kept up to speed with real-time updates.

Document collaboration

Every single collaborative document submitted my staff is documented by Microsoft Lync. With everything available to account managers in a single hub, it is far easier to reach project goals, distribute tasks, reference project milestones and participate with faculty members on projects.

Voice over IP

Lync is taking businesses away from public telephone networks by having the functionality to hold audio calls and conferences, much like Skype. Long-distance phone calls, in particular, can be expensive, and the use of Microsoft Lynch is saving companies time and money through this functionality through communication via the internet  or over private data network lines. During audio conference calls, all members are able to multi-task; allowing for documents to be reviewed.