Unified Communications
UCaaS
Make collaboration effortless
Traditional telephone systems are on their way out. More organisations than ever are switching to the cloud for their unified communications solutions.
But this isn’t just about swapping the old for the new. Since March 2020, new ways of working have been shown to significantly increase employee productivity, employee satisfaction and customer satisfaction.
Our software-based solutions allow employees to take their communications channels with them wherever they go, however they work, and on whatever device they choose, including softphone, video, messaging, and group conferencing.
Help your people thrive in a hybrid working world
Moving your communication technology to the cloud will empower your people to be more productive and collaborate better at home, in the office or wherever they happen to be, which in turn will allow them to serve your customers in a more consistent and personal way.
For those operating in regulated industries who need to adhere to strict compliance requirements, such as MiFID II or PCI, compliance should follow the employee wherever they undertake their work.
Our compliance call recording and analytics platform provides automatic voice and screen capture, AI-powered analytics, long-term immutable storage, and payment platform integration, providing the ultimate telephony compliance suite for hybrid or remote working environments.
Prepare for switchover
BT have announced they will be switching off their PSTN and ISDN lines in 2025 effectively turning off traditional phone lines and switching to faster, clearer IP technologies instead.
More companies are embracing an all-digital model, moving their communications to the cloud, making calls over the internet and embracing video conferencing. We understand that you might be anxious that switching from ISDN to VoIP may cost more money and hassle, but this couldn’t be further from the truth.
VoIP provides businesses with more flexibility than they’ve ever had before, ticking all the boxes by allowing users to be added through an online portal, connecting mobile phones to business lines, and encouraging seamless team collaboration.
Most of all, VoIP reduces the upfront and monthly costs businesses once had to shell out to have traditional phone lines.
Get in touch with one of our VoIP experts today, and discover how you can prepare for switchover today and get ahead of the game.