My internet connection is not working. What should I do?

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Please check power and cables connected to devices provided by Luminet prior raising a ticket with our NOC, this will help and speed up troubleshooting. Please take and supply pictures of the Luminet router/switch with all patch cables connected to it, clearly showing the status lights.

To contact Luminet NOC, please email or call 0207 400 6300, option 3.