Customer Quotes - Services

Super-Cloud HD with all case study quotes and all NPS promoter comments

100% Always On

“If we need more bandwidth, we can increase the speed of our Luminet service quickly and easily with a single call.“ – Silver Levene, Accountant

“Luminet’s team was unrelentingly professional, helpful – and I have to say this – nice, both during the installation and afterwards.” – Milestone Capital, Private Equity

“Luminet is unique because it provides connectivity which is totally immune to traditional problems that may affect your other connections, very cost effective and with the quality of service needed to run services such as voice over IP.” – IT Lab, IT services

Computing

“My issues were dealt with in a timely fashion and the service was of high quality.” – John De Haeze, Ec Harris Investments Ltd

“Gave me an answer to my question immediately – good follow ups too.” – Dominic Nealis, Computer Systems Integration Ltd

“Service is always good and the DC manager and account manager are very responsive.” – Alex Boulton, Computer Systems Integration Ltd

Fibre-Air

“Outstanding Sales and Customer service from the beginning of enquiries to carrying out the installation.” – Jonathan Whan, W2O Group

“Speedy response and action to my ticket raised.” – Jonathan Whan, W2O Group

“Very quick install process, hardly any internet problems.” – Jonathan Whan, W2O Group

“Refreshing to be able to deal with a telco service provider who cut through the ‘red tape’ and do what needs to be done to deliver a service. You guys pulled out all the stops to get our 30mbps wireless link in when other providers were letting us down.” – Matt Roberts, Huntsworth plc

Fibre

“Excellent service and very reliable, easily contactable and quick to resolve any issues.” – Nick Coomber, Turquoise Brand Ltd

“I can concentrate on looking after my clients knowing I have a reliable service provider that always backs me up.” – Nathan, Silver Architect

“The new, faster connection from Luminet enables us to sell more software licences through our retail outlets faster and at lower cost. It has made the distribution process more reliable than our previous fixed line network. Our system is now more scalable and, now that we can provide more licenses in less time, we can progress with plans to sign up another retailer to use our product.” – Tribeka, Computer software provider

Co-Location & VDC

“Luminet are prompt, knowledgeable and highly skilled and are able to provide virtual compute services at very short notice enabling us to get our customers systems up and connected. We would highly recommend them.” – Mark Calvert, Itec32

“Helpful and friendly staff that always help quickly with any colocation issues we have.” – Anthony Fowler, Estate Agents Clearing House

“QPC have been a colocation customer of Luminet for over 10 years as they continue to provide our organisation with a highly secure, reliable and flexible service that is essential for our business. They back this up with a knowledgeable support team that is always efficient and responsive.” – John Callegari, QPC

“As a long-standing partner, Luminet have been providing us with robust, redundant and fast network connectivity and colocation that enables us to focus on creating and delivering inspired exhibitions.” – Rob McGlynn, MCCGLC

Fast Install (Fibre Air)

“Because BT would have killed my company taking 7 months to deliver a fibre and EFM connection to our new office. Luminet (Urban Wimax) took 7 working days to survey, install and commission their line.” – Graham Lupson, Wendy House Productions Ltd

“Because Wimax saved my company from a BT disaster. After BT took 45 working days to deliver nothing (and moving my company depended upon delivering data) Wimax conducted the survey, installed and commissioned the line within 7 working days.” – Graham Lupson, Wendy House Productions Ltd

“Luminet’s team was unrelentingly professional, helpful – and I have to say this – nice, both during the installation and afterwards.” – Milestone Capital, Private Equity

“The system was live incredibly quickly. We plugged in PCs and phones and everything worked at once, all less than 48 hours from signing our property lease.” – Cognac, Marketing agency