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ARE WE THERE YET? FIVE MILESTONES ON THE WAY TO A UK GIGABIT SOCIETY

Occasionally, a piece of obscure networking jargon manages to transcend beyond the clubby, technical confines of “those in the know”. You can’t enforce its adoption among mass market consumers – it just happens. Take “gig”, for example. Rejoicing at getting a few extra gig a month, boasting about your gig capacity, reassuring someone that something…

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How to make storage, backup and replication cheaper, less risky and just as dull

Being an expert in data storage isn’t the kind of thing a person puts on their Tinder profile. It’s good that data storage is dull; you really don’t want the opposite to be true.  But as data processes like archiving, replication and backup become increasingly high-stakes, for the first time business leaders need to know…

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Why Westminster is an Ethernet notspot for many SMEs – and how to put it right

According to the Department for Culture, Media & Sport, 93% of the UK is now served by superfast Ethernet broadband, with the number being boosted by a nationwide government effort to bring rural areas up to speed with urban areas. Consumer rights group Which? has found the average UK service now achieves a download rate…

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How to maximise the agility and resilience of your high-speed connections

Unless your business is located in some quaint rural backwater, the speed of available Ethernet connections is unlikely to be much of an issue.  Speed and capacity requirements have transformed from aspiration (I want) to expectation (I anticipate) and now, assumption (I believe I will get).  How times have changed… Taking its place are qualities…

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What’s the value of partner relationships in the age of self-service and automated provisioning?

To the next person who tells you self-service and automation is bad, ask them when they last used an ATM cash machine (and when they next plan to hang around their local bank branch until it opens so that they can queue up to see a cashier).  We live in an app-driven, self-service society where…

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Secrets to Bucking the Trend of Poor Customer Service in the Telco Sector

Which of these facts is true?  Customer satisfaction with telco providers is growing faster than other sectors The telco sector has the worse customer satisfaction levels of all industries The answer is both!  That’s right, even though great strides are being made to improve the reputation of connectivity providers and phone companies – the great…

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The Top 5 Benefits of Running Your IT in a Virtual Data Centre (VDC) Environment

The Cloud Industry Forum’s 2017 research report found that 88% of UK organisations have now adopted cloud services to some degree, with 67% planning to deeper their cloud commitment in the next 12 months.  Further analysis shows that the numbers keep on getting bigger every year as IT decision makers and business leaders overcome their…

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Why More Businesses Demand Real 100% Uptime SLAs For Their Private Clouds

Trust is at an all-time low and truth isn’t what it used to be.  According to media commentators, fake news and alternative facts are what happens when too many politicians lie and too many service providers – from banks to utilities and telcos – don’t deliver on their promises. So what value is there in…

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What IT Resellers Need to Know About Ethernet Connectivity Services

The experience and rewards of selling connectivity have been disappointing for many IT resellers in the past.  All that is changing with the recently unveiled new Luminet online channel portal that makes ordering market-leading services simpler, faster and more profitable.  Trusted IT advisors, consultancies, VARs, system integrators, managed service providers – call them what you…

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The 3 Golden Rules of Buying Security as a Service

  Almost every aspect of IT has switched from the old approach of static hardware products to a new world of services via the cloud.  There is no doubt that this flip in IT consumption model has been driven by customers having at work what they have already grown familiar with having in their personal…

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